Shipping Policy

At Mysa World, we are committed to delivering your orders quickly, safely, and efficiently across the United Kingdom.

Order Processing Time

All orders are processed within 3–5 business days from the date of purchase.

• Orders are processed Monday to Friday (excluding public holidays).
• Orders placed on weekends or holidays begin processing the next business day.
• Processing times may be extended during peak seasons, promotions, or sales events.

Once dispatched, you'll receive a shipping confirmation email with tracking details (where applicable).

Shipping & Delivery Time

Estimated UK delivery: 5–10 business days after dispatch.

Delivery times may vary due to:

• Courier delays
• Weather conditions
• High shipping volumes
• Remote delivery locations

Shipping Coverage

We currently ship throughout the United Kingdom, including:

• England
• Scotland
• Wales
• Northern Ireland

International shipping is not currently available unless stated otherwise on specific product listings.

Shipping Charges

Shipping charges (where applicable) are calculated at checkout based on:

• Delivery location
• Product size and weight
• Promotional free shipping offers

We may occasionally offer free shipping promotions, which will be clearly advertised on our website.

Order Tracking

Once shipped, you'll receive:

• Courier details
• Tracking number
• Shipment tracking link

Please allow 24–48 hours for tracking updates to appear.

Delivery Delays

Delays may occur due to circumstances beyond our control, including:

• Courier disruptions
• Security or customs checks
• Severe weather conditions
• Incorrect customer delivery details

While Mysa World is not liable for courier-related delays, we will assist in tracking and resolving shipment issues whenever possible.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

• Deliveries may be delayed or returned if incorrect information is supplied.
• Additional shipping fees may apply for re-dispatch.
• Address changes cannot be guaranteed after dispatch.

Lost or Damaged Shipments

If your order is lost or arrives damaged:

1. Contact us within 48 hours of delivery.
2. Provide your order number and supporting photos.
3. Our team will investigate with the courier.

Depending on the outcome, we may provide:

• Replacement shipment
• Store credit
• Refund

Contact Us

Mysa World
Email: support@mysaworld.co.uk
Website: www.mysaworld.co.uk